Frequently Asked Questions

Find quick answers about products, samples, customization, lead times, and cooperation with Homku.

We know that choosing the right RV parts and accessories supplier involves more than comparing products. Customers also want to understand sampling, customization, production, delivery, and cooperation details before moving forward.
This FAQ page is designed to help you get clear answers faster and make your sourcing decisions more efficiently.

About Products

Q: What products does Homku offer?
A: Homku supplies a wide range of RV parts and accessories, including awnings, patio mats, doors, fresh water hoses, water filtration products, sewer hoses, roof vents and fans, towing accessories, covers, skirting, and more.

Q: Are your products suitable for OEM and ODM projects?
A: Yes. Homku supports OEM and ODM cooperation for customers who need product, packaging, logo, or branding customization for different markets.

Sample Request

Q: Can I request a sample?
A: Yes. Almost all of our standard RV parts and accessories can be discussed for sample support.

Q: Are samples free?
A: No. Samples are charged. However, the sample fee can be refunded after a formal order is placed.

Q: Who pays the shipping cost for samples?
A: Shipping costs are borne by the customer.

Q: How long does sample preparation take?
A: Because different products involve different materials and production processes, sample lead time may vary. In most cases, sampling takes around 7 days.

Q: How long does sample delivery take?
A: International express delivery usually takes around 7–14 days, depending on the destination.

Q: What payment methods do you accept for samples?
A: We accept PayPal and T/T for sample orders.

Customization & OEM/ODM Support

Q: What customization services does Homku provide?
A: Homku supports customization for product details, packaging, logo, and other market-oriented requirements, depending on the product category and project scope.

Q: Who is customization service suitable for?
A: Customization is suitable for RV brands, importers, distributors, and project buyers who need differentiated products or branded product lines.

Q: Can you help with logo and packaging customization?
A: Yes. We support logo and packaging customization for applicable products and projects.

Q: How do I start an OEM/ODM project with Homku?
A: You can contact our team with your product ideas, requirements, target market, and branding needs. We will review the project and discuss the next step with you.

Orders & Production

Q: What is your minimum order quantity?
A: MOQ may vary depending on the product type, customization requirements, and project details. Please contact us for specific information.

Q: How long does production usually take?
A: Production lead time depends on the product category, order quantity, and customization scope. Our team will confirm the estimated timeline based on your order.

Q: Can you support repeat orders and long-term supply?
A: Yes. Homku is positioned as a one-stop OEM/ODM supplier of stable quality RV parts and accessories, supporting long-term cooperation with global customers.

Q: How do you ensure product quality?
A: Homku focuses on stable product quality through standardized production management and quality control processes. Specific quality details can also be discussed based on product category and project requirements.

Shipping & Cooperation

Q: Do you ship internationally?
A: Yes. Homku serves global customers and supports international shipment for RV parts and accessories projects.

Q: Can you help recommend products for my market?
A: Yes. If you are not sure which product category or option fits your market, you can contact our team for product recommendations and project discussion.

Q: Can I request a catalog before making an inquiry?
A: Yes. You can explore our product categories online or contact us directly to request catalog support.

Q: What information should I provide when contacting Homku?
A: To help us respond more efficiently, it is useful to provide your company name, market, product category of interest, quantity estimate, customization needs, and any project background.